What’s in the ebook? 

In Build a Better Business Using Customer Complaints, we take an in-depth look at customer complaints. 

Whether through direct feedback or online reviews we'll show you how to turn them into a boon for your business instead of bane. 

This ebook walks you through the ROI of complaint handling, how to use them to your advantage and how to put a plan in place to win.

Free for you from GetFiveStars.com 

Get your free copy.
 44 pages (30 min. read)

GET THE EBOOK

We will NEVER sell or share your email address.

BUILD A BETTER BUSINESS USING CUSTOMER COMPLAINTS

Mike Blumenthal is recognized as the world's foremost expert on Local SEO, Google maps and online reviews.  Mike's work, writing and presentations span over a decade helping marketers and business owners grasp the evolving landscape of marketing online at a location level.  As a Google Top Contributor, Local University founder and GetFiveStars co-founder, Mike is both an expert marketer and a business owner.  This ebook is full of real business talk, real examples and outlines how you can power your business to greatness using customer feedback and reviews.


Co-Authored with contributions from Aaron Weiche, CMO of GetFiveStars.  Aaron is an experienced digital marketer working with Fortune 100 companies on SEO, content marketing and mobile campaigns. 

ABOUT THE AUTHOR, MIKE BLUMENTHAL

WHAT READERS SAID ABOUT THIS BOOK

I WANT IT!

Copyright 2017     |    Visit GetFiveStars.com  

David Mihm

CEO/Founder - Tidings 

"This is not your typical marketing whitepaper — it’s more like a comprehensive deliverable from a high-powered consultant on how to improve your business. Learn how to turn your fear of complaints into useful customer research for your company—and recruit new customers in the process."

Wendy Moats

VP of Operations - Zoes Kitchen

"This book will help you architect the balance of art and science of guest recovery, and turn the poor guest experiences into loyalty and return purchase behavior.  

Read it to help your team know how to grow trust in your brand and guest loyalty!"

Fix the following errors:
Hide